Zone of Solutions

IT support services and solutions for UAE businesses.

Email, network, cameras and backups set up properly, documented, and supported any hour. Remote first; on site when hands are needed.

Why businesses choose Zone of Solutions

One accountable provider

Email, network, security and cameras from a single team, so nobody can point at somebody else.

Quoted before we start

A fixed price per job or per month. No hourly extras, no surprises on the invoice.

24/7 support coverage

Remote support around the clock, every day of the year; an engineer on site when it matters.

Our solutions

Seven areas, one point of contact. Hover or tap a card to see what is included.

  • Microsoft 365 and email security

    Remote

    Email that cannot be faked and files only the right people can open.

    What is included
    • Tenant setup and migration
    • Identity protection: Conditional Access and secure sign-in
    • Exchange protected against phishing
    Microsoft tenant setup →
  • Networks, firewalls and backup

    On site and remote

    Wi-Fi in every room, a firewall set up for how you work, backups that restore.

    What is included
    • Etisalat lines, Wi-Fi and printers
    • Firewall rules that fit how you work
    • Backups that have been tested
    Network support →
  • CCTV

    On site

    Cameras that cover the right places, footage kept as long as you need, live on your phone.

    What is included
    • Survey, installation and cabling
    • Recorder setup and retention
    • Live view from your phone
    CCTV installation →
  • Screens and audio

    On site

    Meeting rooms that start on time and showroom screens that stay on.

    What is included
    • Video walls and display screens
    • Meeting room audio
    • Background and paging audio
  • Business systems

    Remote

    Phones, HR software and WhatsApp Business set up and connected to Microsoft 365.

    What is included
    • Yealink phones and WhatsApp Business
    • Zimyo HR and asset software
    • Web development and hosting
  • Dashboards and reporting

    Remote

    Your sales, stock and cash on one screen, refreshed without anyone exporting Excel.

    What is included
    • Power BI and Tableau dashboards
    • Connected to your ERP, Excel and Microsoft 365 data
    • Automatic refresh and sharing by role
  • AI transformation and managed AI

    Remote

    Copilot and automation that save hours a week, with your data permissions fixed first, then kept stable, secure and useful.

    What is included
    • Microsoft 365 Copilot rollout and automation of routine tasks
    • AI tools integrated with your existing systems and secured for your data
    • Ongoing monitoring, maintenance and optimisation of what is rolled out
    AI transformation for UAE businesses →

Get instant support.

You message, we connect to the affected device with your permission, and you see the fix on screen. When hardware needs hands, an engineer comes to you.

  • Remote firstA secure session, with your permission each time. Available any hour, any day.
  • On site when it mattersHardware, installations and anything that needs hands on a rack.
  • Handed over properlyLabelled, documented and explained. Never a black box.

More about our IT support →

Security built into every job.

We provide cybersecurity-focused IT support that protects your systems, reduces cyber threats and keeps the business running. Risks are found earlier, security gaps are closed, and Microsoft 365 tenants are taken to a Secure Score of 95% or more. Security is part of every job we do, so you get a security partner rather than one more supplier. Read about our security hardening →

  • Identity protection

    Conditional Access, phishing-resistant sign-in and admin accounts reviewed, so a stolen password is not enough.

  • Email that cannot be faked

    SPF, DKIM and DMARC configured correctly, so nobody can send as you.

  • Devices protected and managed

    Microsoft Defender on every laptop and server with alerts that reach us; devices enrolled, encrypted and compliant.

  • Data backup and disaster recovery

    Backups set up, monitored and checked by restoring them; a recovery plan for the systems you cannot work without; data restored fast when something goes wrong.

  • Email and data access management

    Mailboxes, shared folders and admin rights granted on day one and removed the day someone leaves; sharing links that expire; data loss prevention on the files that matter.

Deliverables
  • Security monitoring, incident detection and response support
  • Access control, device protection and vulnerability management
  • Security recommendations, ranked by risk, to improve protection across your IT systems

Who we help

Businesses that depend on their systems every day and want one team responsible for them.

Clinics and medical centres

Reliable Wi-Fi in every room, secure email, cameras at entrances.

Education centres

Nurseries, schools and training centres: CCTV over play areas and classrooms, student Wi-Fi kept separate from staff, parent communication that works.

Professional services

Microsoft 365 done properly, email that cannot be impersonated.

Trading, logistics and contracting

Office, warehouse and site connected, cameras over stock.

Furniture and retail showrooms

Display screens on the floor, CCTV, point-of-sale networking.

Companies without an IT department

From a first office to a hundred staff across several sites, with one number to call.

Common questions

The things we are asked on WhatsApp before a first booking.

Which areas do you cover?
Dubai, Sharjah and Ajman for site visits, and the whole UAE for remote support. Most problems are fixed remotely; an engineer comes to you when hardware or cabling needs hands.
How does pricing work?
A fixed price per visit or per job, or a monthly support plan with an agreed scope for businesses that want predictable costs. You get the price before any work starts; there are no hourly extras.
Do we need a contract?
No. You can book a single visit or remote session. Monthly plans are optional and can be cancelled with notice.
Is remote support safe?
Yes. You open a secure session with your permission each time, you watch the whole fix on screen, and the session ends when the job is done. Nothing is installed that lets us in without you.
Can you take over from our current IT company?
Yes. We document what exists, collect the admin passwords and licences, and run both in parallel for a short period so nothing is lost in the handover.
What size of business do you work with?
Businesses from a first office to around a hundred staff across several sites: clinics, education centres, professional services, trading and logistics, showrooms and growing companies without an IT department of their own.
How do I book?
Use the booking page to choose a service, a date and a time. You get a confirmation by email, or message us on WhatsApp at +971 56 439 3989.

About Zone of Solutions

Zone of Solutions was started and is managed by engineers with more than fifteen years running IT and security in the Dubai market, inside organisations where a system going down is measured in lost hours and nothing goes live without being documented, backed up and tested.

We deliver IT support services that keep business-critical systems stable: infrastructure monitored, cybersecurity strengthened, networks performing as they should. As an IT solutions company we combine hands-on technical expertise, proactive monitoring and a cost-effective approach to managed services, at a size and price that makes sense for businesses without an IT department of their own.

Tell us what you need.

Send a floor plan, a photo of your setup, or a note about what keeps breaking. We will tell you what you need, what you do not, and what it costs.

hello@zoneofsolutions.com
Phone and WhatsApp+971 56 439 3989
CoverageAll of the UAE, remote or at your premises
Support24 hours a day, 7 days a week
Message us on WhatsApp