Zone of SolutionsIT support in Dubai, from one team that answers.
Zone of Solutions looks after the computers, email, network and security of small and medium businesses in Dubai and across the UAE. Most problems are fixed remotely within the same session; when hands are needed, an engineer comes to you.
What our IT support covers
Everything a small business needs from an IT department, without hiring one.
Help desk for your staff
Laptops, printers, passwords, slow machines, software that will not open. Your team messages us and we fix it, usually while they watch.
Microsoft 365 and email
Accounts, licences, Teams, SharePoint and OneDrive. Mailboxes set up correctly, protected against phishing and impersonation.
Security built in
Identity protection with Conditional Access, Microsoft Defender on every device, firewall rules that fit how you work, and access removed the day someone leaves.
Backups that restore
Microsoft 365 and server backups, tested by actually restoring them. An untested backup is a guess.
Network, Wi-Fi and internet
Switches, access points, cabling and your Etisalat or du line. Guest Wi-Fi kept separate from staff.
New staff and new offices
Accounts, devices and access ready on day one. Office moves and fit-outs planned so nothing is down on Monday.
Why businesses in Dubai choose us for IT support
Most IT companies in Dubai bundle everything from cabling to accounting software and treat support as a queue. Zone of Solutions was started and managed by engineers with more than fifteen years running IT in the Dubai market, where a system going down is measured in lost hours and nothing goes live without being documented, backed up and tested. We bring that standard to businesses that do not have an IT department of their own.
- One accountable provider. Email, network, security and cameras from a single team, so nobody can point at somebody else.
- Remote first. A secure session with your permission each time, any hour, any day. Fewer visits means faster fixes and lower cost.
- Security on every job. We close the handful of missing settings that most attacks on small businesses rely on, as part of the work, not as an upsell.
- Handed over properly. Labelled, documented and explained. You own your accounts, passwords and configurations. Never a black box.
We work with clinics and medical centres, nurseries, professional services firms, trading and logistics companies, showrooms and growing companies that have outgrown ad hoc IT.
How it works
No long contracts to start. Book a visit, we look, you decide.
Book a site visit or a remote session
Pick a time on our booking page. For a site visit an engineer comes to your office in Dubai; for remote support we connect to the affected device with your permission.
We assess and fix what is urgent
On the first visit we document what you have, fix what is broken, and list the handful of changes that would make the biggest difference.
Ongoing support, your way
Pay per visit, or agree a monthly support plan with a fixed scope. Either way, your staff get one number and one email for every IT problem.
IT support in Dubai: common questions
Do you support businesses outside Dubai?
How quickly can you respond?
Do we need a contract?
Can you take over from our current IT company?
Which systems do you support?
How does remote support work and is it safe?
How much does IT support cost in Dubai?
Related services
Need IT support in Dubai today?
Book a remote session or a site visit. We confirm by email and get to work.